International Usability Partners
Taking your product to a new market? The International Usability Partners (IUP) can help ensure your success through insight into your users’ needs, across borders, cultures and languages. The IUP enable its members to deliver international projects promptly, efficiently and cost effectively – while providing clients with services of consistent, best-in-class quality.
Who are the International Usability Partners?
What can the International Usability Partners do for you?
Why choose International Usability Partners?
Who are the International Usability Partners?
The International Usability Partners are an established network of independent usability companies who have joined up to provide user experience services worldwide, from North America to the Far East. Each partner is an expert in global user experience design, specialised in the cultural and linguistic characteristics of their home country.
- Belgium : Human Interface Group : www.higroup.com
- China : ISAR User Interface Design : www.isaruid.com
- Chile : Amable : www.amable.info
- Finland : Adage Usability : www.adage.fi
- France :Design for Lucy : www.designforlucy.com
- Germany : User Interface Design GmbH : www.uid.com
- India : Kern Communications Pvt Ltd : www.kern-comm.com
- Italy : Experientia s.r.l : www.experientia.com
- Spain : DNX Group : www.dnxgroup.com
- Sweden : Antrop : www.antrop.se
- UK : Amberlight Partners ltd. : www.amber-light.co.uk
- USA : HumanCentric Inc. : www.humancentric.com
IUP also have an extended network of other usability companies all around the world, with whom they have a trusted and efficient working relationship, including:
- Argentina
- Austria
- Brazil
- Bulgaria
- Canada
- Chile
- Greece
- Japan
- Mexico
- Netherlands
- Poland
- Portugal
- Russia
- South Africa
- South Korea
- Sweden
- Taiwan
- Turkey
What can the International Usability Partners do for you?
Whatever your needs are, simply contact the partner company that is most convenient for you. Whoever you work with will develop and manage an integrated international research project and deliver the results to you. The IUP’s common understanding of quality in user research and the well-established collaboration between the partners means that the quality and consistency of your results is assured, as well as the reliability and efficiency with which they will be delivered.All International Usability Partners provide a complete range of services, in-house, following the user-centred design approach according to international guidelines (e.g. ISO 13407).Techniques provided include:
- usability testing
- expert reviews
- diary studies
- requirements and contextual analysis
- ethnographic research
- prototyping
- wireframing
- information architecture
- focus groups
- eyetracking
- quantitative surveys
- consultancy services such as process consultancy, training and teaching
Why choose International Usability Partners?
The IUP are a network of equals, run by all partners for the clients’ benefit. “IUP quality” stands for companies that offer world-class user experience services of consistently high quality in a reliable and efficient manner:
- All IUP have a common understanding of the methods, processes and scientific background of the field of user experience (human computer interaction).
- All IUP have highly qualified, experienced and professional staff for user experience projects of any size and level of complexity. The professional backgrounds of consultants include human-computer interaction, psychology, computer science, product engineering and design.
- All IUP are experienced in managing international projects, having worked on a wide range of international projects with each other before.
- All IUP have effective quality assurance and process improvement programs in place as well as regular professional training for their staff.
- All IUP are leading, long-standing and stable companies in their respective country.
- The IUP’s domain expertise includes everything that has an interface – from web applications to mobile devices, from touchscreen controls to iTV, from enterprise software to electronic games, from online-help to ATMs.
- All IUP have state of the art equipment and tools that facilitate all kinds of in-house and mobile user research. Modern and spacious facilities accommodate the actual user research as well as observers, note takers and interpreters. Facilities are conveniently located in major cities across the world like London, Paris, Torino, Munich or Beijing.




